Can I return my order?
You can return your order within 14 days after receiving it at your own expense and in the original packaging. Write your order number on the shipping package.
If we receive an item that does not meet the following return conditions, we unfortunately cannot accept the return. If you still want to keep the item, we will charge shipping costs again to return the item to you.
- The order number must be stated on or within the packaging
- Earrings cannot be returned for hygiene reasons.
- Sale items cannot be returned.
- The order must be returned in its original packaging.
- The item must not have been worn, washed or damaged. The labels must be attached to the item. Be careful with make-up: an item with make-up stains will not be returned.
- Orders that fall outside the return period of 14 days will not be returned.
Return Laura's Jewelery
When you return items so that the final amount is not the amount needed for free shipping, the free shipping does not apply. The shipping costs will then be deducted from the amount that you get back.